24/7 Helpdesk Support Matrix
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24/7 Helpdesk Support Matrix
Level One

Helpdesk Team

(Associate)

1800-4200-269 >> "8"

helpdesk@policyx.com

  • Policy Status
  • Insurance Service
  • Policy Benefits
  • Cancellation
  • Endorsement
  • Refund Status
  • Feedback
Level Two

Subham Sharma

(Sr. Associate)

+91-7428048225

helpdesk@policyx.com

  • Complaints
  • Service Request
  • Claim Assistance
  • Claim Process
  • Policy Changes
  • Buy New Insurance
  • Renewal Assistance
Level Three

Megha Deshmukh

(Claim Expert)

+91-7428048224

helpdesk@policyx.com

  • Cashless Claims
  • Reimbursement Claims
  • Pre-Post Claim
  • Claim Rejection
  • Claim Reconsideration
  • Claim Settlement
  • Overall Claim Service
Level Four

Munesh Kumar

(CRT & Renewal Head)

-

munesh.kumar@policyx.com

  • Service Feedback
  • Escalations
  • Grievance
  • Insurance Support
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Trust

No Misselling - Know your Advisor
IRDAI Approved - India's #1 Web Aggregator
Google 4.5*+ Rating, 80%+ Repeat Customers

Investment Plans

Product

Verified Leading Brands
Product Research Before Launch
Comparison of Features, Brand & Price

Investment Plans

Price

Free Look Cancellation Benefit
Same Price As Directly From Brands
Cheaper Than Offline - Online Discounts

Investment Plans

Convenience

Quick Comparison Charts & Tables
Free Advice - Whatsapp, Email or Call
100% Digital -Takes 5 Mins , No Documents

Investment Plans

Support

Online Free Helpdesk
Dedicated Claims Support & Guidance
We're With You Always - Renewal or Support

Investment Plans

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Tell Us About Yourself

Share your basic details like name, age, occupation, and income. Our reliable algorithm will take those details into account and fetch you the best premium quotes from the industry-leading insurers.

Compare & Select The Right Plan

Compare & Select The Right Plan

Check and compare all the quotes in terms of premium and benefits. After careful consideration, choose the right plan that goes well with your needs and budget. Your and your family's future depends on it.

Pay & Get Policy Within 5 Minutes

Pay & Get Policy Within 5 Minutes

Pay the premium online using any of the online payment modes (like debit card, credit card, or net banking). A soft copy of the policy is usually available instantly. If the policy requires a medical check-up or some documentation, our team will assist you to complete these quickly and reliably.

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Always There For You

Once you buy a policy through PolicyX.com, you can access our polite and knowledgeable, highly rated customer service completely free of cost. You can call them up any time to clear your doubts or make changes in your policy or claim support. We will make sure all your queries are handled with care.

PolicyX.Com Insurance Price Index

India's first Health and Term Insurance Price Index. Get actionable insights into recent pricing trends of health and term plans offered by top insurance companies in India. Advanced data analytics to demonstrate quarterly shifts in pricing based on multiple factors like coverage, gender, age, and smoker/non-smoker status.

Health Price Index

Health Insurance Price Index
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Started in 2013, the PolicyX.com journey has been learning, upward and evolving which has gained several recognitions
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Inc 42

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The Week

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2019

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Reliance General Insurance

Hdfc Life Insurance

ICICI Prudential Life Insurance

Max Life Insurance

Pnb Metlife India Insurance

Aegon Life Insurance

Kotak Mahindra Life Insurance

Exide Life Insurance

Edelweiss Tokio Life Insurance

TATA AIA Life Insurance

Bajaj Allianz Life Insurance

Latest Articles

What is a Joint Life Insurance policy?

Updated : April, 2024

What is a Joint Life Insurance policy?

No one can buy love with money, but you can secure your partner's life with it. With a joint life insurance policy, you can cover your partner with you under the same plan.

Written By : Sahil Singh Kathait
Health Insurance for Surrogacy Expenses

Updated : April, 2024

Health Insurance for Surrogacy Expenses

Parenthood is a beautiful and life-changing journey for most of us. This everlasting bliss may be challenging to attain for some. However, with advanced medical technology and modern science, many young couples in India have achieved the dream of parenthood.

Written By : Simran Kaur Vij
What is a 10 crore Term Insurance Plan

Updated : April, 2024

What is a 10 crore Term Insurance Plan

A 10 crore term insurance plan is a pure protection plan that provides 10 crores of sum assured to the nominee of the policyholder in case of his demise.

Written By : Varun saxena

Customer's Feedback

Don't just take our word for it - check out what our happy customers say about us!

Seamless Support During Claim Settlement

I bought a health insurance policy from PolicyX, but all my claims were rejected for three years. I complained to the insurer and tried to resolve it on my own, but they still refused to settle my claims. Then, I received a text from Munish at PolicyX, who noticed that my claims hadn't been settled. PolicyX team fought for me and managed to get my claims settled, totalling ₹4,50,000. I really appreciate the efforts of the PolicyX team, especially Munish, for their support in settling my claims.

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