Chola MS Customer Care
- Cholamandalam MS Customer Care
- Chola Health Insurance Branch Locator
- Grievance Redressal Chola MS Health Insurance
Chola MS or Cholamandalam MS Health Insurance customer support is bound to provide the best customer services to its policyholders and new customers. Have a question related to your policy’s terms and conditions, claim settlement, policy renewal, or about buying a new health policy under Chola MS Health Insurance? The Chola Health Insurance customer care is always ready to give you a smooth query resolution, quickly.
This page has all the contact details of Chola MS customer services and their grievance redressal proceedings, etc. Read further to know more about how to contact them if you have such queries.
Here is the Chola Health Insurance customer care number and other details through which you can file your complaint or raise your query to the company’s authority:
Registered Office: Cholamandalam MS General Insurance Company Ltd 2nd Floor, "Dare House", No.2, NSC Bose Road, Chennai - 600001, India
| Modes of Contact | Contact Details |
|---|---|
| Website | cholainsurance.com |
| Toll-free number | 1800-208-9100 |
| Contact for abroad | +91 44 6166 3400 |
| Contact for senior citizens | seniorcitizensupport@cholams.murugappa.com |
| WhatsApp number | 7305234433 |
| Chatbot | ’Joshu’ is the automated customer support chatbot of Chola MS |
| Email (customer support) | customercare@cholams.murugappa.com |
Want to get your health insurance policy-related queries resolved? Here’s how you can connect with the customer care of Cholamandalam MS Health Insurance. Also, if you find any negligence in the company’s customer care services, get connected with the grievance redressal offices of Chola MS Insurance.
Give a call to the customer care of the company, the details of which are given below:
Contact number: 1800-208-9100 Contact (for abroad customers): +91 44 6166 3400 E-mail: customercare@cholams.murugappa.com Email (for senior citizens): seniorcitizensupport@cholams.murugappa.com
You can also write to the Grievance cell of the company at, Manager, Grievance Cell, Hari Nivas Towers First Floor, #163, Thambu Chetty Street, Parry’s Corner, Chennai - 600 001
If your issue remains unresolved till this point in time, you can proceed with this escalation matrix to reach the nodal officer of the company, specifications of which are given below:
Nodal Officer: Nodalescalation@cholams.murugappa.com
The tertiary level of support is governed by the grievance redressal officer of the company, if you stay unsatisfied with the proceedings or in case you didn’t find the help sufficient.
Chief Grievance Officer: GRO@cholams.murugappa.com
If you still find any negligence and/or delay in getting a resolution against your query, carry forward the same to the insurance ombudsman offices of the company. Check here the details and addresses of the Insurance Ombudsman offices of Chola MS Health Insurance.
| Office Details | Jurisdiction of union territory or district |
|---|---|
| AHMEDABAD Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in | Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078. Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in | Karnataka |
| Bhopal Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003. Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in | Madhya Pradesh Chhattisgarh |
| Bhubaneswar Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009. Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in | Odisha |
| Chandigarh Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in | Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh |
| Chennai Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018. Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in | Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry) |
| Delhi Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002. Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in | Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh |
| Guwahati Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM). Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| Hyderabad Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004. Tel.: 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in | Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry. |
| Jaipur Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in | Rajasthan |
| Ernakulam Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015. Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in | Lakshadweep, Mahe-a part of Union Territory of Puducherry |
| Kolkata Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072. Tel.: 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in | West Bengal, Sikkim, Andaman & Nicobar Islands |
| Lucknow Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001. Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in | Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar) |
| Mumbai Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054. Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in | Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane |
| Noida Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301. Tel.: 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in | State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| Patna Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006. Tel.: 0612-2680952 Email: bimalokpal.patna@cioins.co.in | Bihar, Jharkhand |
| Pune Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030. Tel.: 020-41312555 Email: bimalokpal.pune@cioins.co.in | Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region. |
Did you get all the answers to your query? Or need more specifications related to your policy or customer support of the Cholamandalam MS health insurance company? PolicyX.com is here to help you out with this. Give us a call at 1800 4200 269 or write us at helpdesk@policyx.com
Cholamandalam Health Insurance
To cater to the different medical needs of an individual & their family, Cholamandalam Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Cholamandalam Health Insurance plans explore more:
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Know More About Health Insurance Companies
You can check your claim status by sending a text message at "CHOLA" to 56677.
The full name is Cholamandalam MS General Insurance Company India Limited (abbreviated as Chola MS). It is a joint venture consisting of the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, Japan.
You can reach out to the Chola MS health insurance customer service any time of the day. They are active round the clock, to help their customers and policyholders.
Give a call to Chola MS insurance customer care number 1800-208-9100 (for health and other policies, except motor insurance) to get info about their grievance redressal offices.
Write an email to customercare@cholams.murugappa.com requesting the claim settlement progress of your policy.
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Lives In: Delhi, NCR Expertise: Health & Term Insurance Simran has an experience of 4 years in content writing. She transitioned from hospitality and digital marketing to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner, she keeps her audience hooked and solves their doubts smoothly.
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