Navi Health Customer Care
  • How to Contact Navi Health Insurance?
  • Navi Health Grievance Redressal
  • 24/7 Seamless Customer Support
Navi Health Customer Care
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Navi Health Insurance Customer Care

Empowering policyholders through seamless customer support is what Navi Health Insurance is the best at. Navi Health Insurance customer care is as easy as a cakewalk to reach out to. You can call the expert associates of Navi Health Insurance Company Limited via toll-free contact number, email, WhatsApp or by visiting/sending a letter to your nearest regional branch.

Read more about how to contact Navi Insurance customer care for any queries related to your health insurance policy, to get the active status of your claim settlement, and so on. In case you don’t find the customer care support sufficient, read here the grievance redressal office addresses and their contact details in detail.

How to Get in Touch With Navi Health Insurance Customer Care?

Do you have queries regarding your policy, its terms and conditions, claim settlement, and others? Read below how can you reach the customer support of Navi Health Insurance:

Address:- Navi General Insurance Limited Vaishnavi Tech Square, 7th Floor, I Ballur Village Taluk, Bagalur, Begur, Bengaluru, Karnataka 560102

Modes of ContactContact Details
Toll-free number (24X7)1800 123 0004
Toll-free (For policy)+91 8147 544 555
Contact for senior citizensseniorcare@navi.com
WhatsApp9811956696
Email (customer support)insurance.help@navi.com

How to Apply for Navi Health Insurance Grievance Redressal?

Know below the contact details of the Grievance Redressal Officer of Navi Health Insurance and the regional branches of the Ombudsman where you can submit your complaint:

  • Step 1: Got a query against your Navi health insurance? Or are you stuck with the claim settlement procedures? Reach out to the customer care executives of Navi Health Insurance at 1800 123 0004 or send an email to insurance.help@navi.com or seniorcare@navi.com (for senior citizens)
  • Step 2:

    You can write a letter to Navi Health Insurance Limited at;

    Bengaluru Branch Address: Navi General Insurance Limited Registered Office: Vaishnavi Tech Square, 7th Floor, Iballur Village Taluk, Begur Hobli, Bengaluru, Karnataka- 560 102.

    Mumbai Branch Address: 601-602, Inizio, Cardinal Gracious Roa Chakala, Andheri (East), Mumbai - 400 059 Grievance Officer (GO) Name: Mr Ratish Ghag GO Contact number: +91 88798 33409

    Email: ratish.ghag@navi.com

    New Delhi Branch Address: ITL - Twins Tower - 701, B-9, Netaji Subhash Place, New Delhi-110034 Grievance Officer (GO) Name: Mr Ravinders Kumar GO Contact number: +91 81475 44555GO

    Email: ravinder.kumar@navi.com

  • Step 3:

    If you feel, you’ve not got sufficient help through customer support, reach out to the GRO of the company.

    Grievance Redressal Officer: GRO Name - Aruna Pogula GRO Contact number - +91 99458 57657 GRO Email - gro@navi.com Head Customer Experience GRO Email: head.customerexperience@navi.com

  • Step 4: Still confused or didn’t receive any help with your query? There is more in your hands to get your queries resolved. You can reach out or write to the nearest Insurance Ombudsman office of Navi Health Insurance.

     

    Below is the list of Navi health insurance ombudsman offices with their addresses:

Addresses of the Insurance Ombudsman Offices

Office DetailsJurisdiction of union territory or district
Ahmedabad
Office of the Insurance Ombudsman, Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001.
Tel.: 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@cioins.co.in
Gujarat, Dadra & Nagar Haveli, Daman and Diu
Bengaluru
Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@cioins.co.in
Karnataka
Bhopal
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@cioins.co.in
Madhya Pradesh Chhattisgarh
Bhubaneswar
Office of the Insurance Ombudsman, 62, Forest Park, Bhubaneswar - 751 009.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email: bimalokpal.bhubaneswar@cioins.co.in
Odisha
Chandigarh
Office of the Insurance Ombudsman, S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017
Tel.: 0172 - 2706196 / 2706468
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@cioins.co.in
Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh
Chennai
Office of the Insurance Ombudsman, Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018.
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@cioins.co.in
Tamil Nadu, Puducherry Town and Karaikal (which are a part of Puducherry)
Delhi
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002.
Tel.: 011 - 23232481/23213504
Email: bimalokpal.delhi@cioins.co.in
Delhi and the following districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh
Guwahati
Office of the Insurance Ombudsman, Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (ASSAM).
Tel.: 0361 - 2632204 / 2602205
Email: bimalokpal.guwahati@cioins.co.in
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura
Hyderabad
Office of the Insurance Ombudsman, 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad - 500 004.
Tel.: 040 - 23312122
Fax: 040 - 23376599
Email: bimalokpal.hyderabad@cioins.co.in
Andhra Pradesh, Telangana, Yanam and part of the Union Territory of Puducherry.
Jaipur
Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: bimalokpal.jaipur@cioins.co.in
Rajasthan
Ernakulam
Office of the Insurance Ombudsman, 2nd Floor, Pulinat Building, Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015.
Tel.: 0484 - 2358759 / 2359338
Fax: 0484 - 2359336
Email: bimalokpal.ernakulam@cioins.co.in
Lakshadweep, Mahe-a part of Union Territory of Puducherry
Kolkata
Office of the Insurance Ombudsman, Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, Kolkata - 700 072.
Tel.: 033 - 22124339 / 22124340
Fax: 033 - 22124341
Email: bimalokpal.kolkata@cioins.co.in
West Bengal, Sikkim, Andaman & Nicobar Islands
Lucknow
Office of the Insurance Ombudsman,6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
Tel.: 0522 - 2231330 / 2231331
Fax: 0522 - 2231310
Email: bimalokpal.lucknow@cioins.co.in
Districts of Uttar Pradesh: (Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar)
Mumbai
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@cioins.co.in
Goa, Mumbai Metropolitan Region, excluding Navi Mumbai & Thane
Noida
Office of the Insurance Ombudsman, Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301.
Tel.: 0120-2514252 / 2514253
Email: bimalokpal.noida@cioins.co.in
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kannauj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur
Patna
Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006.
Tel.: 0612-2680952
Email: bimalokpal.patna@cioins.co.in
Bihar, Jharkhand
Pune
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune - 411 030.
Tel.: 020-41312555
Email: bimalokpal.pune@cioins.co.in
Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region.

Have you received all the answers to your queries? Or need a little more help? Worry not! We’re here to help you in such conditions. Give us a call at PolicyX at 1800 4200 269 or send us an email at helpdesk@policyx.com.

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To cater to the different medical needs of an individual & their family, Navi Health Insurance offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to Navi Health Insurance plans explore more:

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Navi Health Insurance Customer Care: FAQs

1. How can I reach Navi Health Insurance for customer support?

You can call the customer care executives at Navi Health Insurance company through the toll-free number 1800 123 0004.

2. What is the WhatsApp number of Navi Health Insurance?

Send ’hi’ or ’hello’ on the WhatsApp number of Navi Health Insurance company at 9811956696 to get your queries resolved.

3. How can I buy a health insurance policy from Navi Health Insurance?

You can either buy the policy online from their official website or by visiting their branch offices.

4. In how many days can I expect to receive help from Navi Insurance customer care?

The company promises to consider 3 working days to address any query you might have. And the resolution against such a query would be resolved in 15 working days.

5. What if the company fails to solve my claim settlement?

In such conditions, you have the right to reach out to their grievance redressal office whichever centre is the nearest to your city. Or you can take this forward to the insurance ombudsman offices of the company.

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Simran Nirala

Written By: Simran Nirala

Lives In: Delhi, NCR Expertise: Health & Term Insurance Simran has an experience of 4 years in content writing. She transitioned from hospitality and digital marketing to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner, she keeps her audience hooked and solves their doubts smoothly.