Tata AIG Health Customer Care
  • Ways to connect with customer care
  • Top branches of the company
  • Grievance redressal
Tata AIG Health Customer Care
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Tata AIG Health Customer Care

Tata AIG General Insurance Company guarantees customers a positive and satisfying healthcare experience and provides 24X7 support to its customers. Effective customer care service ensures clear communication between policyholders and Tata AIG General Insurance Company, which clears doubts regarding policy terms, the scope of the coverage, and any modifications or updates that might affect the client’s access to healthcare.

Contacting Tata AIG General Insurance Company Customer Care: All You Need to Know

For your convenience, Tata AIG Health Insurance offers a variety of ways to contact its customer service team. You can contact their knowledgeable representatives in the following ways:

Support over the Phone: One of the easiest ways to contact their customer service is over the phone. A specialised Tata AIG Health Insurance customer care number is offered. Call their helpful staff at 1800 266 7780 (Toll-free), 022-66939500 (Charges applied) with any questions regarding policies, claims, etc.

Support on WhatsApp : Tata AIG Health Insurance also makes it simple to contact them through WhatsApp. You can contact them through the Tata AIG Health Insurance customer care number on WhatsApp at 9136160375 with any questions or requests for help.

Email Communication: You can email Tata AIG Health Insurance customer care department at customersupport@tataaig.com if you prefer written communication or have specific questions. Share your worries, questions about the policies, or any other pertinent information on Tata AIG Health Insurance customer care email Id, and their team will quickly reply to your email, giving you the direction and support you need.

Top Branches

If you prefer the traditional way, you can always visit the nearest branch with your query. Simply go to the official website of SBI Health Insurance, go to the Contact Us page. Here you will see the option to locate the nearest branch.

For your convenience, the addresses of Tata AIG’s top branches are listed in the table below:

StateCityBranch Address
MaharashtraMumbai - Parel2nd Floor, Citi Tower, 61, Dr. S.S.Rao Road, Next to M.G.M Hospital, Parel(E), Mumbai - 400012 PH : 022-62606400 / 022-62606364
MaharashtraMumbai - Lower Parel-Registered Office15th Floor, Tower A, Peninsula Business Park, GK Marg, Lower Parel, Mumbai- 400013 PH : 2266699696 , 2266699697
MaharashtraMumbai-Goregaon7th and 8th Floor R Tech Park, Village Pahadi Taluka Goregaon,Mumbai Suburban District bearingCTS No. 586/2(part), 586/4(part), 586/7/B,Goregaon (E) Mumbai – 400063 Maharashtra PH : 022-66844444
MaharashtraMumbai - AndheriSummit Business Bay, Unit no.524, Andheri Kurla Road, Adjacent to Cinemax and WEH Metro Station, Behind Gurunanak Petrol Pump Chakala, Andheri East, Maharashtra, 400069 PH : 022 49676970, 022 49676972
MaharashtraMumbai-Ghatkopar508A & 509, 5th Floor, Kailas Plaza, V. B. Lane, Ghatkopar (East), Mumbai - 400 077, Maharashtra. PH : 9029010577
MaharashtraMumbai-Borivali701, Aura Biplex Commercial building, A Wing, CTS 8A & 8B Plot no. 7, S.V.Road, Opp. Lancelot Building, Borivali (West), Mumbai - 400092 PH : 7400412192
MaharashtraMumbai - Vashi1st Floor, West Side, Apeejay Express, Plot No. 87, Sector 17, Vashi, Navi Mumbai - 400703, Maharashtra PH : 022-49713450 / 022-49713650
DelhiDelhi-Kirti NgrA-2, 1st Floor, Kirti Nagar, Main Najafgarh Road, Near Kalra Hospital, New Delhi - 110015. PH : 7400010489, 7400010490
DelhiDelhi-NFC22, 2nd Floor, Community Center, New Friends Colony, New Delhi -110065 PH : 7400010485, 7400010486
KarnatakaUlsoor - BangaloreUnit No.102, 1st Floor, PID no.75-43-6/3, Regent Point No.6, Cambridge Layout, Shiridi Saibaba Mandir Road, Jogupalya, Ulsoor, Bangalore - 560008, Karnataka PH : 9380081005
KarnatakaJayanagar-BangaloreSiri Arcade’, Plot No. 5, BBMP PID No. 59-10-5, 2nd Floor, Diagonal road, Jayanagar 3rd block, Bangalore - 560011 PH : 9945176764
KarnatakaBangalore-Millers Rd2nd floor, JP & Devi Jambukeshwar Arcade, No.69 Millers Road, Bangalore -560052 PH : 7400412197, 7400412198
TelanganaHyderabad5th and 6th Floor, Imperial Towers, H.No 7-1-6-617/A, GHMC no - 615,616, Ameerpet, Hyderabad - 500016 PH : 040-66864900
Tamil NaduChennai2nd Floor ,Samson Towers,403 L Pantheon Road, Egmore, Chennai 600008 PH : 044-66220222 / 044-66841050
Tamil NaduChennai-West Tambaram1st floor,Rajendra Bldg. Duraiswamy Pillai Street,West Tambaram, Chennai -600045 PH : 7400010368, 7400010394
West BengalShyambazar - KolkataSree Uttarayana, Ground Floor, 2A, Girish Avenue, Shyambazar Street, Near Shyambazar Metro station, Bagbazar, Kolkata – 700003, West Bengal PH : 9836107445
West BengalKolkata2nd flr, Constantia Bldg,11 Dr. UN Brahmachari Road, Kolkata-700017 PH : 033-40806100

Grievance Redressal

Customer satisfaction is a top priority at Tata AIG Health Insurance. If you encounter a lack of response or if the provided response does not meet your expectations, you can follow the grievance redressal process outlined below:

STEP 1: Write an email to manager.customersupport@tataaig.com detailing your complaint. Once your complaint is received, Tata AIG will examine the matter and respond within 8 days of receiving your complaint.

STEP 2: If you are still waiting for a response or the solution provided does not meet your expectations, write an email to the Head Of Customer Services at head.customerservices@tataaig.com detailing your complaint. After receiving your complaint, Tata AIG will investigate the matter and provide you with a final response within 7 days of receiving your complaint via email.

STEP 3: If you still do not get a satisfactory solution from Tata AIG, you can approach other grievance redressal authorities such as Insurance Ombudsman appointed by IRDA under the Insurance Ombudsman Scheme, Nodal Officer for your servicing location, or Grievance Redressal Officer for your location. You can find the details of these authorities on the official website of Tata AIG, visit the “Grievance Redressal Policy” page, and you will find different links for the same.

Conclusion

Due to their dedication to outstanding customer service, Tata AIG Health Insurance customer care stands out as a reliable insurance company. Their customer service team is committed to offering timely, informed, and sympathetic support, whether you prefer to contact them by phone, email, or by stopping by one of their premier branches. Tata AIG Health Insurance customer care ensures that policyholders get the support and care they deserve in their healthcare journey by cultivating strong customer relationships and putting customer satisfaction first.

TATA AIG Health Insurance Company Network Hospital List

TATA AIG Health Insurance Company Network Hospitals are present in 31 states nationwide. With a wide network of hospitals, TATA AIG Health Insurance Company ensures that you are medically secured, irrespective of the city you reside in.

Explore other TATA AIG Health Insurance Company

To cater to the different medical needs of an individual & their family, TATA AIG Health Insurance Company offers several Health Plans ranging from senior citizen plans to specialized plans for autistic children, to health insurance for cardiac patients, and many more.Take a look below to TATA AIG Health Insurance Company plans explore more:

Accident Health Insurance

Life is very uncertain, you never know what will happen to you in the next second. Are you prepared for that? Nonetheless, to make you ready for life&...

Unique Features

  • Comprehensive accident care
  • Coverage for child education
  • No waiting period

TATA AIG Accident Guard Plan (Pros)

TATA AIG Accident Guard Plan
  • Temporary total disability
  • Child enhancement benefit
  • Air ambulance
  • Loss of hearing

TATA AIG Accident Guard Plan (Cons)

TATA AIG Accident Guard Plan
  • No alcoholism cover
  • No war injury cover
  • No cataract cover
  • No STD cover

TATA AIG Accident Guard Plan (Other Benefits)

TATA AIG Accident Guard Plan
  • Fractures
  • Burns
  • Total disablement cover
  • Accidental death

TATA AIG Accident Guard Plan (Eligibility Criteria)

TATA AIG Accident Guard Plan
  • Entry age- 6 months
  • Max entry age- 65 years
  • SI- NA
  • Waiting period- 30 days

Individual and Family Health Insurance

TATA AIG medicare premier is an all-around health insurance plan offering you the latest and best health care features. Available on an individual and...

Unique Features

  • Eligibility Criteria
  • Benefits and Features
  • Inclusions and Exclusions

Medicare Premier Plan (Pros)

Medicare Premier Plan
  • Wellness service
  • Compassionate travel. Home care
  • Restore benefit

Medicare Premier Plan (Cons)

Medicare Premier Plan
  • Injury due to suicide attempt
  • Death due to drugs
  • Injuries due to breach of law
  • STDs

Medicare Premier Plan (Other Benefits)

Medicare Premier Plan
  • OPD dental treatment
  • First-year vaccinations
  • In-patient treatment
  • Second medical opinion

Medicare Premier Plan (Eligibility Criteria)

Medicare Premier Plan
  • Entry age- 18 years
  • Max entry age- 65 years
  • SI- 5 L to 3 Cr
  • Waiting period- 30 days

Critical Illness Health Insurance

Be ready for future health complications that may chew down all your wealth and health! Or choose Tata AIG Criti MediCare which has your back. Tata AI...

Unique Features

  • Covers 100 critical illnesses
  • Cancer-360 indemnity cover
  • Hospital cash benefit

TATA AIG Criti MediCare Policy (Pros)

TATA AIG Criti MediCare Policy
  • Complete cancer coverage
  • hospital cash
  • Covers over 100 critical illnesses

TATA AIG Criti MediCare Policy (Cons)

TATA AIG Criti MediCare Policy
  • Self-harm not covered
  • No international coverage
  • Adventure sports injury not covered

TATA AIG Criti MediCare Policy (Other Benefits)

TATA AIG Criti MediCare Policy
  • Discount on premiums
  • Tele medical examination
  • Tax benefits

TATA AIG Criti MediCare Policy (Eligibility Criteria)

TATA AIG Criti MediCare Policy
  • Entry Age: 18 - 65 Years
  • Initial Waiting Period: 30 Days
  • SI: Up to 2 Cr
  • Policy Term: 1/2/3 Years

Senior Citizen Health Insurance

Trusted Naam, Fantastic Kaam! Choose all-around care for your health with the Tata AIG Elder Care plan. Tata AIG Elder Care is tailored to offer high-...

Unique Features

  • Preventive health check-ups
  • Post-operative care
  • Homecare treatment cover

Tata AIG Elder Care Insurance Plan (Pros)

Tata AIG Elder Care Insurance Plan
  • Preventive health check-up
  • Pre-hospitalisation cover
  • Post-hospitalisation cover
  • Compassionate visit
  • In-patient treatment

Tata AIG Elder Care Insurance Plan (Cons)

Tata AIG Elder Care Insurance Plan
  • Obesity/weight control
  • Change of gender treatments
  • Hazardous or adventure sports
  • Maternity not covered

Tata AIG Elder Care Insurance Plan (Other Benefits)

Tata AIG Elder Care Insurance Plan
  • Cumulative bonus
  • Daycare procedures
  • Medical second opinion
  • AYUSH treatment cover

Tata AIG Elder Care Insurance Plan (Eligibility Criteria)

Tata AIG Elder Care Insurance Plan
  • Entry age- 61 years
  • Max entry age- 85 years
  • SI- 5-25 Lakhs
  • Waiting Period- 30 days

Top Up and Super Top Up

TATA AIG Medicare Policy offered by Tata AIG is an affordable top-up policy that is designed to look after your and your family's healthcare need...

Unique Features

  • Lifetime Renewability
  • High Sum Insured Options
  • Quick Buying Process

Medicare Plus Plan (Pros)

Medicare Plus Plan
  • Global coverage
  • Cumulative bonus
  • Tax benefit
  • Family discount

Medicare Plus Plan (Cons)

Medicare Plus Plan
  • No gender change
  • Any existing disability
  • Injuries due to breach of law
  • Injuries due to aviation
  • No suicide cover

Medicare Plus Plan (Other Benefits)

Medicare Plus Plan
  • Consumables benefits
  • In-patient dental treatment
  • Ambulance cover
  • AYUSH Benefits
  • Domiciliary treatment

Medicare Plus Plan (Eligibility Criteria)

Medicare Plus Plan
  • Entry age- 18 years
  • Max entry age- 65 years
  • SI- 3 L- 1 Cr
  • Waiting period- 30 days

Individual and Family Health Insurance

TATA AIG Medicare is a comprehensive health insurance plan that is specifically designed by keeping in mind the increasing cost of medical expens...

Unique Features

  • Vaccination Covered
  • AYUSH Covered
  • Quick Claim Process

Tata AIG Medicare Plan (Pros)

Tata AIG Medicare Plan
  • Global coverage
  • 540+ day care treatments
  • Qualified nurse
  • Room rent
  • Organ donor

Tata AIG Medicare Plan (Cons)

Tata AIG Medicare Plan
  • Injury due to suicide attempt
  • Death due to drugs
  • STDs
  • Injuries due to breach of law

Tata AIG Medicare Plan (Other Benefits)

Tata AIG Medicare Plan
  • AYUSH benefit
  • Health checkup
  • Bariatric surgery cover
  • Vaccination cover

Tata AIG Medicare Plan (Eligibility Criteria)

Tata AIG Medicare Plan
  • Entry age- 18 years
  • Max entry age- 65 years
  • SI- 3 L- 20 L
  • Waiting period- 30 days

Individual

To ensure total health coverage for women, Tata AIG Health Insurance has introduced the Wellsurance Women Policy. This plan is specially designed to p...

Unique Features

  • Designed for Women
  • Check your Eligibility
  • Quick Claim Process

TATA AIG Wellsurance Women Policy (Pros)

TATA AIG Wellsurance Women Policy
  • Cashless hospitalisation
  • Daily cash benefit
  • Post-hospitalisation

TATA AIG Wellsurance Women Policy (Cons)

TATA AIG Wellsurance Women Policy
  • Any pre-existed illnesses or any complications
  • STDs
  • Self-inflicted injuries /Attempted suicide
  • Mental or nervous disorder

TATA AIG Wellsurance Women Policy (Other Benefits)

TATA AIG Wellsurance Women Policy
  • Free helpline
  • Discount offerings on health and wellness
  • Tax benefits

TATA AIG Wellsurance Women Policy (Eligibility Criteria)

TATA AIG Wellsurance Women Policy
  • Min entry age: 18 Years
  • Max entry age: 65 Years
  • Initial Waiting Period: 30 Days
  • Sum Insured: Up to 7 L

Family

TATA AIG’s Health Supercharge plan offers a fivefold enhancement in your health insurance coverage. This new plan opens the availability to dif...

Unique Features

  • 5X Enhanced Benefits
  • 2 Impressive Variants To Choose
  • Complete AYUSH Coverage

TATA AIG Supercharge Plan (Pros)

TATA AIG Supercharge Plan
  • 5x benefits
  • 5% extra discount for youngsters
  • 2 plan variants
  • AYUSH treatment

TATA AIG Supercharge Plan (Cons)

TATA AIG Supercharge Plan
  • Obesity treatment unavailable
  • Change of gender treatment
  • Maternity cover
  • Act of war not included

TATA AIG Supercharge Plan (Other Benefits)

TATA AIG Supercharge Plan
  • Unlimited recharge
  • Wellness benefits
  • Easy claim process
  • Restore benefit
  • Pan India coverage

TATA AIG Supercharge Plan (Eligibility Criteria)

TATA AIG Supercharge Plan
  • Entry age- 90 days
  • Max entry age- no limit
  • SI -INR 5 L to 20 L
  • Waiting period- 30 days

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Tata AIG Health Customer Care: FAQs

1. Can I avail 24/7 customer care for my TATA AIG health plan?

Yes, you can.

2. What is the customer care number for the TATA AIG health insurance?

Call their helpful staff at 1800 266 7780 (Toll-free), 022-66939500 (Tolled) with any questions regarding policies, claims, etc.

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