Bharti AXA Life Customer Services
- 24/7 Support
- Grievance Redressal
- How and where to Contact Bharti AXA
The customer care channel of Bharti AXA Life Insurance guarantees 24x7 help for its policyholders. It understands that providing seamless support to t customers will foster trust among its policyholders. The entire Bharti Axa customer care team is bound to deliver top-class customer services.
Bharti AXA Life Insurance has several different modes of support for its customers. The following are the ways to get in touch with its knowledgeable executives:
Unit No. 1904, 19th Floor, Parinee Crescenzo, G Block, Bandra Kurla Complex, Bandra East, Mumbai City, Mumbai, Maharashtra- 400051
Email: head.customerservice@bhartiaxa.com
Contact Type |
Contact Details |
|---|---|
| 24x7 customer care number | 1800 102 4444 |
| Message number | 56677 |
| Email ID | service@bhartiaxa.com |
| 02248815768 | |
| Website | bhartiaxa.com |
There are more than 250 branch offices of Bharti AXA Life Insurance, a few of them are mentioned here:-
State |
City |
Contact Details |
|---|---|---|
| Maharashtra | Mumbai | 303, 3rd Floor, SS House, Nehru Road, Vile Parle East, Mumbai- 400057 |
| Delhi | Delhi | 1st Floor, Caxton Press Building, 2-E, Jhandewalan Extension, Rani Jhansi Road, Jhandewalan- 110055 |
| Madhya Pradesh | Indore | Unit no. 304, 305 & 306, Benchmark Business Park, Block No. A3, PU4, SCH No. 54, Vijay Nagar, Indore- 452010 |
| Karnataka | Bengaluru | Corporate Court, Upper Ground Floor, No. 15, Infantry Road, Behind Medinova Diagnostic Center, Bangalore- 560001 |
| Uttar Pradesh | Lucknow | 2nd Floor, Hawasiya House, 11 MG Marg, Hazratganj, Lucknow- 226001 |
| Telangana | Hyderabad | 1-1-92/93/94, 3rd Floor, Sona Complex, Opposite State Bank of India, RP Road, Secunderabad, Hyderabad- 500003 Contact No.- 8976970223 |
| Maharashtra | Pune | 4th Floor, Office No. 403, Rama Equator, Morwadi Circle, Pimpri, Pune- 411018 |
| Tamil Nadu | Chennai | No. 23 A, Nelson Towers, 3rd Wing, GF, #51/Old no. 115, Nelson Manickam Road, Aminjikarai, Chennai- 600029 |
| Bihar | Patna | 2nd Floor, Pandey Plaza, in front of Big Bazaar, Exhibition Road, Patna- 800001 |
| Rajasthan | Jaipur | Unit 202, 203, 204, D-3, City Corporate, Malviya Marg, C-scheme, Jaipur, Rajasthan- 302001 Contact- 8976796303 |
| Uttar Pradesh | Agra | Padam Business Park, 1st Floor, Unit No. 107, Plot No. INS 1, Sector12A, Awas Vikas Yojna, Sikandra, Agra, Uttar Pradesh- 282007 |
| Gujarat | Ahmedabad | 402, 4th Floor, Broadway Business Center, Opposite Law Garden, Ahmedabad, Gujarat- 380006 |
| Haryana | Gurgaon | 2nd Floor, SCO-16, Sector-14,Gurgaon, Haryana- 122001 |
| West Bengal | Kolkata | 1st Floor, Annex Building, 52 Chowringhee Road, Kolkata, West Bengal- 700071 |
| Maharashtra | Nagpur | Ground Floor, 105 Burhani Complex, Mount Road, Sadar, Nagpur, Maharashtra- 440001 |
| Kerala | Kochi | 1st Floor, Grace Building, Karekkattu Juction, Chitoor Road, Ernakulam- 682011 |
| Tami Nadu | Coimbatore | AMI Mid Town, Third Floor of Shop No. 2, 25A- 4, D.B. Road, R.S. Puram, Coimbatore, Tamil Nadu- 641002 |
| Orissa | Bhubaneshwar | 760, 2nd Floor, MJ Plaza, Cuttack Puri Road, Bhubaneshwar, Odisha- 751009 |
| Punjab | Ludhiana | 1st Floor, Takkar Tower, Mall Road, Ludhiana, Punjab- 141001 Contact- 8976970142 |
| Assam | Guwahati | 3rd Floor, Jupitara Palace, ABC Opposite, Dona Planet, GS Road, Guwahati, Assam- 781005 |
| West Bengal | Siliguri | 2nd Floor, Geetanjali Complex, Above Corporation Bank, Sevoke Road, Siliguri, West Bengal- 734001 |
| Chandigarh | Chandigarh | SCO 208-209, 2nd Floor, Sector- 34 A, Chandigarh- 160022 |
| Delhi | New Delhi | Second Floor, O-16, Lajpat Nagar 2, New Delhi- 110024 |
The satisfaction of a customer is prior to Bharti AXA, so whenever you encounter an issue with your policy terms or have to raise a complaint. These are the steps you should follow:-
Step 1: Visit the official website of Bharti AXA Life Insurance bhartiaxa.com And go to the grievance redressal option. Or lodge your complaint at complaints.unit@bhartiaxa.com
Step 2: In case your queries remain unresolved, you can send an email to head.customerservice@bhartiaxa.com and your complaints will be sorted within 14 working days
Step 3: Do visit their grievance redressal office directly if your issue is still not resolved, follow these address details
Bharti AXA Life Insurance Company Limited
Spectrum Towers, 3rd floor, Malad Link Road, Malad (west), Mumbai-400064
Concerned Person:
Mr. Nitin Mehta, Grievance Officer
Data Privacy Officer
022 48815678
gro@bhartiaxa.com
Bharti Axa Life Insurance Limited
Unit no. 1902,19th floor, Parinee Crescenzo, G block, Bandra Kurla Complex, BKC Road, Near MCA Club, Bandra East, Maharashtra, Mumbai - 400051
Step 4: In case you're not satisfied with the decision served by the grievance redressal cell. You can visit their Insurance ombudsman office branches at your convenience. The list of which are mentioned below in the table.
In case the resolution provided by the Company is not to the satisfaction of the Complainant, the policyholders may register a Complaint in the IRDAI Grievance Call Center (IGCC).
Toll-free number: 1800 4254 732
Email ID: complaints@irda.gov.in
Policyholders can reach out to the Insurance Ombudsman of the nearest branch. Below mentioned is the list of Insurance Ombudsman across India:
Name of Center |
Jurisdiction |
|---|---|
| AHMEDABAD Office of the Insurance Ombudsman - Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380 001. Tel.: 079 - 25501201/02/05/06 Email:bimalokpal.ahmedabad@ecoi.co.in |
Gujarat, Dadra & Nagar Haveli, Daman and Diu |
| BENGALURU Office of the Insurance Ombudsman - Jeevan Soudha Building, PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru - 560 078 Tel.: 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@ecoi.co.in |
Karnataka |
| BHOPAL Office of the Insurance Ombudsman - Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462 003 Tel.: 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@ecoi.co.in |
Madhya Pradesh Chhattisgarh |
| BHUBANESHWAR Office of the Insurance Ombudsman - 62, Forest Park, Bhubaneswar - 751 009 Tel.: 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@ecoi.co.in |
Orissa |
| CHANDIGARH Office of the Insurance Ombudsman - S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 - D, Chandigarh - 160 017 Tel.: 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@ecoi.co.in |
Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh |
| PATNA Office of the Insurance Ombudsman - 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna 800 006 |
Bihar, Jharkhand |
| NOIDA Office of the Insurance Ombudsman - Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P-201301 Tel.: 0120-2514250 / 2514252 / 2514253 Email: bimalokpal.noida@ecoi.co.in |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiram Nagar, Saharanpur |
| MUMBAI Office of the Insurance Ombudsman - 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054 Tel.: 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@ecoi.co.in |
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane |
| LUCKNOW Office of the Insurance Ombudsman - 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001 Tel.: 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@ecoi.co.in |
Districts of Uttar Pradesh: Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorakhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar. |
| KOLKATA Office of the Insurance Ombudsman - Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA - 700 072 Tel.: 033 - 22124339 / 22124340 Fax : 033 - 22124341 Email: bimalokpal.kolkata@ecoi.co.in |
West Bengal, Sikkim, Andaman & Nicobar Islands |
| ERNAKULAM Office of the Insurance Ombudsman - 2nd Floor, Pulinat Building., Opp. Cochin Shipyard, M. G. Road, Ernakulam - 682 015 Tel.: 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@ecoi.co.in |
Kerala, Lakshadweep, Mahe-a part of Pondicherry |
| JAIPUR Office of the Insurance Ombudsman - Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005 Tel.: 0141 - 2740363 Email: Bimalokpal.jaipur@ecoi.co.in |
Rajasthan |
| HYDERABAD Office of the Insurance Ombudsman - 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi -Ka -Pool, Hyderabad - 500 004 Tel.: 040 - 67504123 / 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@ecoi.co.in |
Andhra Pradesh, Telangana, Yanam, and part of Territory of Pondicherry |
| GUWAHATI Office of the Insurance Ombudsman - Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001(ASSAM) Tel.: 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@ecoi.co.in |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura |
| DELHI Office of the Insurance Ombudsman - 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110 002 Tel.: 011 - 23232481/23213504 Email: bimalokpal.delhi@ecoi.co.in |
Delhi |
| CHENNAI Office of the Insurance Ombudsman - Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI - 600 018 Tel.: 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@ecoi.co.in |
Tamil Nadu, Pondicherry Town, and Karaikal (that is a part of Pondicherry) |
For a smooth transfer of services, customer support is quintessential. The whole team of Bharti AXA Life Insurance Company Limited is committed to ensuring 24x7 guidance and streamlining the claim settlement procedures of the policyholder. By choosing their services, you can set your mind free because you're getting competent and sincere care throughout your journey with them.
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Lives In: Delhi, NCR Expertise: Health & Term Insurance Simran has an experience of 4 years in content writing. She transitioned from hospitality and digital marketing to the insurance industry after her emerging interest in how vast insurance is. With her ability to write complex insurance concepts in a simple, relatable manner, she keeps her audience hooked and solves their doubts smoothly.
