Program Manager with expertise in the Banking, Financial Services, and Insurance (BFSI) sector, specializing in operations, sales training, process optimization, and team leadership.
With over 7+years of experience in the BPO industry, particularly in the US healthcare and BFSI sectors, I have honed my skills in program management, training, operations, and team leadership. My role involves driving process efficiency, optimizing training modules, and managing compliance while delivering measurable improvements in performance. I have led teams to deliver high-impact results by tailoring sales strategies, utilizing frameworks like BANT and SPIN selling, and personalizing customer experiences. I excel at designing strategies for customer relationship management, enhancing lead utilization, and ensuring operational excellence through data-driven decision-making and continuous improvement initiatives.
Established in 2013, PolicyX.com is India's most trusted web insurance aggregator. The brand focuses on spreading awareness and providing genuine advice on how, when, and what to buy in insurance. We have a strict 'Insurance Experts, No Gimmicks' policy, which is why we are also one of the most loved brands in the Indian insurance industry.
Our content reflects our motto of 'No Spam, Only Genuine Advice'. Thus every sentence we put up on the website is checked multiple times by expert reviewers with over 5+ years of experience in insurance. You can check out the details of our review board to know them well. To know more about our journey till now, read the About Us section.
Meet Our Review Board
