Care Health Insurance Plans, Features, Benefits & Claim Process | PolicyX
Care Health Insurance logo Care Health Insurance ★ 4.4/5

Care Health Insurance

Care Health Insurance is a popular health insurance company in India, offering plans for individuals, families, senior ...Read More

11,400+
Cashless hospitals
97%
Claim settlement
1 Cr
Max sum insured
17
Active plans
🛡️ IRDAI Approved
4.4/5 · 2,720 reviews
🏥 11,400+ hospitals
📊 1.74x solvency ratio
97% claim settlement

What you get with Care Health Insurance

The headline features and policy mechanics, at a glance.

Sum insured up to 1 Cr

Coverage scales from entry-level individual plans to high-end family-floater protection.

11,400+ cashless hospitals

Direct billing at network hospitals across 158 presence — no out-of-pocket payment at admission.

97% claim settlement

Industry-leading approval rate on eligible claims received in the most recent fiscal year.

1.74x solvency ratio

Well above IRDAI's 1.5× floor — strong indicator of long-term claim-paying ability.

17 active plans

Choose from individual, family floater and senior-citizen variants to match your household.

About Care Health Insurance

A quick overview of the insurer — parent group, brand history, and where they sit in the Indian health-insurance market.

Care Health Insurance

Care Health Insurance offers cashless treatments across 11,400+ network hospitals in India. Formerly known as Religare Health Insurance, the company was formed in 2012 as a subsidiary of Religare Enterprises and was renamed "Care Health Insurance" in 2020. Since then, Care Health Insurance has been dedicated to creating products that manage medical expenses, establishing itself as a top stand-alone company with a claim settlement ratio of 97%.

Buying Care Health Insurance plans provides access to e-consultations, annual health check-ups, customizable features, and more.

What Does Care Health Insurance Do?

Care Health Insurance offers various quality-driven products, including family health insurance, critical illness coverage, personal accident, super top-ups, maternity insurance, and micro-insurance products for rural areas. With Care Health Insurance, you can feel secure during medical emergencies. You pay premiums, and the company covers your medical bills when needed. This is how Care Health Insurance operates.

Key Highlights of Care Health Insurance:

  • 11,400+ Network Hospitals
  • 7 Crore+ Lives Covered Since Inception
  • 48 Lakhs+ Claims Settled
  • Sum Insured up to ₹6 Crore
  • 24x7 Customer Support

Features that Set Care Health Insurance Apart:

  • High Claim Settlement Ratio
  • Comprehensive wellness system to promote a healthy lifestyle
  • Unlimited automatic recharge
  • Unlimited access to network fitness centers
  • Efficient Care Health App

Care Health Insurance Awards and Accolades

  • Best Health Insurance Company of the Year at the India Insurance Summit and Awards 2023
  • Smart Insurer of the Year and Sales Champion of the Year Awards 2022
  • e4m Pride of India - The Best of Bharat Awards 2022
  • Best Health Insurance Product and Best Health Insurance Agents Awards 2021
  • Best BFSI Brands 2019' by Economic Times

Why Choose Care Health Insurance?

Comprehensive Health Insurance Plans

Care Health Insurance strives to provide the best plans with wider coverage. You can get in-patient expenses, pre- and post-hospitalization, domiciliary hospitalization, and more. They also cover AYUSH treatments.

Affordable Premiums

Care Health plans provide extensive coverage for everyone in your family at affordable premiums, starting from ₹21 a day.

Catering to 360-Degree Requirements

Customize your Care Health Insurance plans as per your needs and requirements. As everyone has different preferences, Care Health provides an array of health plan options from which you can choose.

Complete Family Coverage

Their health plans for families allow you to protect your loved ones from unnecessary hospital expenses. For instance, their Senior Citizen health insurance plan offers a sum insured up to ₹6 crores. You can pick a plan that is suitable for you and your family.

Wide Network of Hospitals

With a wide network of more than 24,800+ cashless healthcare providers, Care Health ensures you receive extensive care when needed. Pay your premiums, and the company will cover your bills when needed.

Hassle-Free Claim Procedure

With both offline and online claim filing options, Care Health makes the claim process extremely easy. They prioritize your time, aiming to settle claims within 6 hours with minimal paperwork.

Efficient Customer Care Support

It's natural to have questions when buying health insurance. The supportive teams at Care Health and PolicyX are available to assist you. You can call us anytime to get your queries resolved.

Add-On Benefits

Care Health Insurance ensures its customers receive high-quality medical facilities. Along with the standard range of policy offerings, they have complemented their policies with many add-on benefits, such as:

Choose Care Health Insurance Coverage of Your Choice

Select a sum insured option below to compare health plans matching your coverage need.

Video reviews

Walkthroughs from the PolicyX team — pros, cons, real claim experiences, and a recommendation on who should buy.

Care Health Insurance Review

Care Health Insurance Review

Care Health Insurance Explained

Care Health Insurance Explained

Care Health Insurance Plan Detailed Review

Care Health Insurance Plan Detailed Review

All 17 Care Health Insurance plans

Every plan currently being sold by Care Health Insurance, shown side-by-side so you can shortlist quickly.

Individual and Family Health Insurance

Care Ultimate Care Plan

The Ultimate Care health insurance plan by Care Health is designed to provide comprehensive coverage to the policyholder with a range of be…

Sum insured 5 L, 7 L, 10 L, 15 L, 20 L, 25 …
Entry age Minimum: Child - 91 days; Adult - 18 ye…
  • Ambulance cover
  • Discounts
  • Loyalty boost
  • Newborn cover
View plan
Critical Illness Health Insurance

Care Heart Plan

Care Heart is a unique plan launched by Care Health Insurance that provides the flexibility to choose from benefits like active heart healt…

Sum insured 3 L, 5 L, 7 L, 10 L
Entry age Min-18 Years, Max-Lifelong
  • Cardiac health check-up
  • Second medical opinion
  • Automatic SI restoration
  • Lifelong cover
View plan
Individual and Family Health Insurance

Care Plus Plan

Care Plus health insurance is a complete healthcare plan loaded with features to protect you and your family. It offers comprehensive, infl…

Sum insured 3 L, 5 L, 7 L, 10 L, 25 L
Entry age 5 Years to No age limit
  • Ambulance cover
  • Day care treatments
  • Domiciliary hospitalization
View plan
Family

Care Classic

Care Classic health insurance is a family floater health plan ideal for married couples, joint families, and young or grown-up families. It…

Sum insured 5 L, 7 L, 10 L, 15 L
Entry age Min- 91 days, Max- 64 years
  • Room rent covered
  • Day care treatment
  • Advanced technology methods
  • ICU charges
View plan
Family

Care Enhance Plan

A top-up plan based on the policy deductible principle.Care Enhance is a super top-up health insurance plan that provides extra health insu…

Sum insured 10 L, 20 L, 30 L, 40 L, 55 L
Entry age Day 1 to no age bar
  • Covers modern treatment
  • Flexible options of deduction
  • No pre-policy medical test
  • Annual health check-up
View plan

Quick comparison

Side-by-side across the 3 most-bought Care Health Insurance plans on PolicyX.

Care Health Insurance plan comparison
Feature Care Group Health Insurance Care Ultimate Care Plan Care Heart Plan
Plan type Group Health Insurance Individual and Family Health Insurance Critical Illness Health Insurance
Sum insured Up to 1 Crore 5 L, 7 L, 10 L, 15 L, 20 L, 25 … 3 L, 5 L, 7 L, 10 L
Entry age Flexible eligibility Minimum: Child - 91 days; Adult - 18 ye… Min-18 Years, Max-Lifelong
Top benefits 11,000+ corporate policies · 25,000+ locations covered Ambulance cover · Discounts Cardiac health check-up · Second medical opinion

What's covered — and what's not

The standard inclusions and exclusions across Care Health Insurance plans. Specific plans may add benefits — always check the policy wording before purchase.

✓ Inclusions

  • Pre and Post Hospitalization Expenses Care Health Insurance understands the impact of rising medical expenses, and their insurance products cover pre- and post-hospitalization expenses related to in-patient hospitalization.
  • AYUSH Treatments Most Care Health Insurance plans include in-built alternative treatment covers. AYUSH treatments include Ayurveda, Unani, Siddha, and Homeopathy treatments.
  • Hospitalization Expenses Care Health Insurance plans cover hospital expenses such as room rent, ICU charges, surgery, doctor consultations, and other related costs.
  • Day Care Treatments Many medical procedures do not require 24-hour hospitalization. Therefore, most Care Health Insurance plans are designed to cover daycare procedures for policyholders.
  • Domiciliary Hospitalization Upon a doctor's recommendation, policyholders can receive medical care at home. Care Health Insurance plans cover domiciliary hospitalization up to specified sub-limits.

✗ Exclusions

  • Self-Inflicted Injuries Care Health policies do not cover injuries or hospitalization caused by self-harm.
  • Cosmetic Procedures Care Health Insurance plans do not cover cosmetic surgeries or treatments.
  • Adventure Sports Care Health Insurance plans do not cover hospitalizations or accidents caused by adventure sports.
  • Obesity or Weight Control Treatments Care Health Insurance plans generally do not cover treatments related to obesity and weight management, such as bariatric surgeries.
  • Involvement in Illegal Activities Care Health Insurance plans do not cover individuals or families for hospitalization or injuries resulting from unlawful activities.

Documents required

For policy purchase and claim submission. Have these ready before you start.

  • Duly completed and signed claim form (original)
  • Valid photo ID proof
  • Medical practitioner's referral letter and prescription
  • Original bills, receipts, and discharge cards from the hospital/medical practitioner
  • Original bills from pharmacy/chemists
  • Original pathological/diagnostic test reports/radiology reports and payment receipts
  • Indoor case papers
  • First Information Report (FIR) and final police report, if applicable
  • Post-mortem report, if conducted
  • Any other document as required by the company to assess the claim

Waiting periods

When specific benefits become claimable after policy start.

What Are the Different Waiting Periods in Care Health Insurance Plans?

Initial Waiting Period

This period begins from the date of purchase and typically lasts up to 30 days for most Care Health Insurance plans.

Pre-existing Disease Waiting Period

Care Health Insurance plans require specific waiting periods if you are diagnosed with Pre-Existing Diseases (PEDs) such as hypertension, diabetes, or others.

Survival Period

Similar to waiting periods, Care Health Insurance plans with critical illness coverage include a survival period. During this period, policyholders diagnosed with any listed critical illness must survive for a specified duration to avail coverage benefits.

11,400+ cashless hospitals

Find a Care Health Insurance network hospital near you. Direct billing — no out-of-pocket payment at admission.

Buy, claim, renew, port — step-by-step

Step-by-step guides for the four moments that matter most in your policy lifecycle. Click a tab to switch.

To purchase Care Health Insurance online, follow these simple steps:

  1. Visit the PolicyX health insurance page, and enter your details such as name, age, number of members to be covered, and city.

  2. Click on 'Get free quotes' and compare Care Health Insurance Plans according to your needs.

  3. Select your preferred Care Health Insurance plan and pay premiums online.

  4. Our team of insurance experts at PolicyX will provide assistance with claims and other queries after you purchase your Care Health Insurance plan.

Choosing the best health plan involves proper planning. You need to consider various factors before investing in the right medical coverage. Review the following factors to understand and compare medical insurance plans effectively.

  • Verify Eligibility

    Health policies have different entry age restrictions. For Care Health, the entry age is 91 days on a floater basis.

  • Ensure Maximum Coverage

    Check the coverage your health insurance provides. Care Health, for example, covers pre- and post-hospitalization expenses, diagnosis expenses, and annual health check-ups.

  • Look for Affordable Premiums

    Note the premiums you need to pay. Care Health provides a digital portal for premium calculation.

  • Check for Exclusions

    Check the exclusion list before choosing a healthcare policy. There are certain conditions under which claims cannot be made.

  • Understand the Co-Payment Clause

    It is advisable to check the co-payment clause before investing in insurance.

  • Select Wide Cashless Network Hospital

    Check the network hospitals offered by the insurance provider. Ensure they have a good number of reputed cashless hospitals on their list.

  • Bid for Higher Claim Settlement Ratio

    The claim settlement ratio reflects the company's reliability. A higher claim settlement ratio indicates greater reliability.

Choosing an online platform is the easiest way to save time and effort in this digitally-equipped world. Here are several reasons to opt for the online procedure:

  • Convenient Policy Selection

    You can schedule appointments with experts to understand policy details. You can study, compare, choose, and pay for your insurance conveniently online.

  • Chat Options for Queries

    The teams at Care Health Insurance and PolicyX are always available for queries regarding policy terms and conditions. With live chat options, you can discuss any policy-related matter at your convenience.

  • Instant Premium Quote Calculations

    The digital premium calculator helps you estimate premiums and choose customized healthcare insurance for your family.

  • Secure Payment Modes

    Care Health Insurance's policy portal offers various secure digital payment modes, such as credit/debit cards or net banking. You will receive authentic policy documents immediately after payment. This allows you to get an instant mediclaim policy in less than an hour.

  • Transparent Policy Evaluation

    Care Health ensures a transparent policy evaluation process. All terms and conditions are readily available for your reference.

  • Readily Available Value-Added Services

    You can explore other add-on benefits while browsing mediclaim policies. These include OPD care, co-payment waiver, and reduced waiting periods for pre-existing diseases, among others, to cover all needs.

You can file for both cashless and reimbursement claims for your Care Health Insurance Plans by following these easy steps:

  1. Visit the website of Care Health Insurance, and select the "Claim" option. Then click on "Claim Intimation" to access the form.

  2. Next, select "health claim" and provide the requested information, including policy number, date of birth, and other details.

  3. Select the "claim type" – either cashless or reimbursement. Click to authorize, and you will receive an OTP on your verified number.

  4. Verify with the OTP, then fill in the required hospital admission information. Select the hospital, and provide hospital details if it's a non-network hospital.

  5. Upload the requested documents and click the "review" button.

  6. After reviewing, submit the intimation for the company's review. You will receive a claim intimation number, which you should note down for future reference.

Follow these steps for Care Health Insurance policy renewal:

  1. Visit the official website of Care Health Insurance Company.

  2. Click on the ‘Renew’ tab.

  3. Enter your Policy Number and Date of Birth.

For assistance with Care Health Insurance policy renewal, connect with our insurance experts at 1800-4200-269.

To port your existing policy to Care Health Insurance, follow these steps:

  1. Fill out the portability form and send the application to Care Health Insurance Company 45 days before your existing health plan renewal date.

  2. As per IRDAI guidelines, the new insurance company will cross-check your medical and claims history with the previous insurer within 7 days of receiving the portability form.

  3. Once the policyholder's details are verified, the new insurance company must communicate its decision – either approval or rejection – within 15 days.

Compare and calculate Care Health Insurance policy premiums using the PolicyX premium calculator with these simple steps:

  1. Visit the official website of PolicyX.

  2. Fill in details such as name, number of family members to be covered, city, and other relevant information.

  3. Click on 'Get Quotes'.

For inquiries about Care Health Insurance policy premiums, connect with PolicyX health insurance experts at 1800-4200-269.

Frequently asked questions

The 15 most-asked questions about Care Health Insurance, answered.

Care Health Insurance has an in-house claims team that processes cashless claims within 2 hours.
Yes, it is possible to get global coverage under the Care Global variant of the Care Plan.
24 hours. You need to inform the company within 24 hours of the hospitalization in case of an emergency.
You need to file a claim within 15 days after getting discharged from the hospital.
You can track the claim status online by visiting the official website and filling out the relevant details. Once you submit the details, the screen will show you the current status of your cashless or reimbursement claim.
There is no upper age limit.
The minimum entry age is 91 days.
Yes, you can take health insurance plans for 5-year-old kids by adding them to family floater plan.
You can increase the sum insured at the time of policy renewal.
Care Health Insurance offers comprehensive health insurance plans for you and your family members. Individuals can customize their sum insured, features, and add-ons. With a hassle-free claim settlement process, Care Health stands out from the rest of the insurers in the market.
According to the annual report released by IRDAI, the ICR for Care Health Insurance for FY 2023-24 is 57.69%.
Ultimate Care is the latest insurance plan launched by Care Health Insurance in January 2025. The plan offers ground-breaking features like an infinity bonus, unlimited e-consultations, a money-back feature to stay healthy, and more.
Care Health Insurance is a specialised health insurance company in India offering policies for medical and hospitalisation expenses, critical illnesses, personal accidents and wellness services. It provides cashless treatment through a large hospital network.
Yes. Care Health Insurance is the new name of Religare Health Insurance after it was rebranded. Other than the name, the company and its policy features remained consistent.
They offer various plans including individual & family health plans, senior citizen plans, critical illness cover, maternity and newborn plans, super top-up/extra cover plans, and specialised disease-focused plans.

Compare Health Insurance Companies

Pick any two insurers to see a detailed side-by-side comparison.

Other Health Insurance Companies

Compare Care Health Insurance mediclaim policies with other top insurers in India.

Customer satisfaction

Aggregate ratings from 2,720 verified PolicyX customers who bought a Care Health Insurance plan.

4.4
out of 5
2,720 reviews
5 star
60%
4 star
25%
3 star
10%
2 star
4%
1 star
1%

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Written and reviewed by

PolicyX content is researched in-house and reviewed by an IRDAI-certified insurance specialist before publication.

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